Welcome to Soul Tech Computers. By accessing or using our website www.soultechcomputers.com, you agree to comply with and be bound by the following Terms and Conditions, Refund Policy, and other policies outlined below. Please read them carefully before making a purchase.
1. Terms and Conditions
1.1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.
1.2. Modifications
We reserve the right to modify these terms at any time without prior notice. Continued use of our website after changes constitutes acceptance of the updated terms.
1.3. Eligibility
You must be at least 18 years old or have legal guardian consent to purchase from our website.
1.4. Product Information & Pricing
We strive for accuracy in product descriptions, images, and pricing but do not guarantee error-free content.
Prices are subject to change without notice.
Promotional offers may have specific terms and expiry dates.
1.5. Order Acceptance & Cancellation
Orders are subject to availability.
We reserve the right to cancel orders due to pricing errors, stock issues, or suspicious activity.
Customers may request order cancellations within 24 hours of purchase if the order has not been shipped.
1.6. Payment Methods
We accept:
Credit/Debit Cards (Visa, MasterCard, etc.)
PayPal
Bank Transfers (for bulk/wholesale orders)
Other payment methods as specified at checkout.
1.7. Shipping & Delivery
Delivery times vary based on location and product availability.
Shipping costs and estimated delivery dates will be displayed at checkout.
We are not responsible for delays caused by courier services or unforeseen circumstances (e.g., natural disasters).
1.8. Intellectual Property
All content (logos, text, images, software) on our website is owned by SoulTech Computers and protected by copyright laws. Unauthorized use is prohibited.
1.9. Limitation of Liability
We are not liable for:
Indirect, incidental, or consequential damages.
Product misuse or unauthorized modifications.
Third-party actions (e.g., courier delays).
1.10. Governing Law
These terms are governed by the laws of [Nigeria], and any disputes will be resolved in its courts.
2. Refund & Return Policy
2.1. Returns Eligibility
Products must be returned unused, in original packaging, with all accessories.
Return requests must be made within 14 days of delivery.
Certain items (e.g., software, personalized products) may be non-refundable.
2.2. Refund Process
Upon approval, refunds will be processed within 7-10 business days.
Original shipping fees are non-refundable unless the return is due to our error.
Refunds will be issued via the original payment method.
2.3. Warranty Claims
Manufacturer warranties apply where applicable.
Customers must provide proof of purchase for warranty service.
2.4. Damaged or Defective Items
Contact us within 48 hours of delivery with images/video proof.
We will arrange a replacement or refund at no extra cost.
3. Privacy Policy
We collect and use personal data in accordance with our Privacy Policy (link to a separate page).
4. Contact Us
For questions regarding orders, returns, or policies:
Phone: [+234-7063310698]
Address: [1 Pepple Street, Osagie Plaza, Computer Village, Ikeja, Lagos State, Nigeria.]
By purchasing from SoulTech Computers, you agree to these Terms & Conditions. Thank you for choosing us!